Help Desk
How to Use the Console for an Error Report
What is the console? The "browser console" is used by developers to identify and diagnose errors found in webpages. If you encounter an error while using Alinity, that does not result in a "Report this issue" popup showing in the top-right, the ...
How to Use Azure Storage Explorer to Upload Files
Secure File Transfer Using Azure Storage Explorer There may be a scenario where you need to transfer a file to us during your implementation or to assist with a support ticket. Due to the nature and content of these files, it is critical that both ...
How to use the help desk
How to access the Help Desk? There are three methods to access the help desk: Directly, which provides a dashboard that streamlines the process of managing all your tickets. Through Alinity, which enables you to quickly file a support ticket without ...